Privacy Policy

Effective date: May 2026

This Privacy Policy explains how AirQuote collects, uses, stores, and protects business, customer, billing, and operational information.

Information We Collect

• Account information such as name, email, company name, and business details.
• Customer records, quote information, invoice details, service requests, appointments, and dispatch activity.
• Payment metadata from Stripe, such as subscription status, invoice payment status, and customer identifiers.
• Usage and technical information used to monitor reliability, security, and product performance.

How We Use Information

We use information to operate AirQuote, provide quoting and field-service workflows, manage subscriptions, support customer portals, process invoices, improve reliability, and provide support.

Payments

Payments are processed by Stripe. AirQuote does not store full card numbers.

Service Providers We Share Information With

AirQuote uses trusted third-party service providers to operate the platform. Depending on how you use AirQuote, information may be shared with:

• Supabase — database, authentication, and file storage for the AirQuote application.
• Stripe — subscription billing and invoice payment processing.
• Resend — sending transactional email (quotes, invoices, reminders, notifications).
• Twilio — sending SMS text notifications (such as technician-on-the-way alerts).
• Anthropic — AI-assisted features (AI Diagnostics, AI Quote Builder, AI Field Assistant, AI Assistant) send the job notes, symptoms, or descriptions you enter to Anthropic's Claude API to generate a diagnostic report or quote draft.
• Netlify — application hosting and infrastructure.

These providers process information only as needed to deliver the related feature and are not permitted to use it for their own independent purposes.

Security

We use reasonable safeguards. No online service can guarantee absolute security.

Contact

Email: support@airquoteapp.com